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BMG Music Services, launched in the mid-1950's, is the largest direct-to-customer music distribution service in the world. BMG online is not a P2P file transport service; in fact, it's not even a digital music service at all. You remember BMG mailings in your mailbox every few months, don't you: 12 CDs for the price of 1? This is that. No difference, but for the ability to browse their catalog over the internet. After you fulfill your obligation to purchase 1 CD at full price, you can cancel at any time.
While you're a member, every 3 weeks you'll be sent a mailing with their updated catalog and information on their "Featured Selection". If you don't respond to this mailing, canceling the Featured Selection, it is sent to you automatically at your cost. You can of course return it, but who wants the hassle? Key note: BMG Music Service is only open to residents of the U.S., its possessions and APO-FPO addresses.
Visit BMG Music Services
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| Product Ratings: |
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| Selection |
5 / 25 |
| Price |
23 / 25 |
| Tech Support /Cust Service |
5 / 15 |
| Tutorials |
5 / 15 |
| System Compatibility |
10 / 10 |
| Download Speed |
5 / 5 |
| Refund/Cancellation Policy |
5 / 5 |
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| Overall Grade: 58% |
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Features
12 CDs for the price of 1
Rock, R&B/Hip Hop, Country, Jazz, Classical, Latin, Christian, Blues, Children's, Comedy, World Music, Soundtrack, Reggae, Folk, Gospel, Holiday, New Age
Music Points frequent buyer program for free music (not applicable towards shipping and handling)
Tell-A-Friend program for free music
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Selection
CDs only - pay per selection
Currently over 14,000 tracks (that's about 1400 CDs)
Limited to those labels (mostly RCA labels) with whom BMG has negotiated a contract
Therefore, they are lacking many of the most popular and current artists and albums
Also, BMG gets the newest CDs only after they've been in retail stores for a while, so if you're looking for the newest titles, this isn't really the place
CDs - guaranteed to be free of defects and to play properly
No difference between the quality of these CD and those in the store
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Price
Must buy 1 selection at $14.98 minimum + $2.79 shipping/handling (at time of this writing)
$2.79 shipping/handling added to each free selection too, which makes your 12 "free" CDs cost $33.48
10-day risk-free trial
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Technical Support / Customer Service
Not much need for tech support with this service, which is good because there isn't any.
As far as customer support is concerned, this is a well-established, reputable company, so I would expect better.
They have a basic FAQ page, but if you have any further questions, the "Contact Customer Service" link takes you to a "General Feedback Form", which says they'll review your feedback and use that information to improve their site and services. There is nothing, however, promising a customer support team member will get back to you. There is nothing, in fact, promising they even have a customer support team.
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Tutorials
None to speak of, other than a quick guide to using their services
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System Compatibility
A CD player would be useful, and a mailing address, but other than that, you're pretty much good to go |
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Download Speed
Not applicable |
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Refund/Cancellation Policy
10 day risk-free trial: just return your free CDs within that time and be free of the obligation to purchase 1 at full price.
After that, you can always return unopened CDs with a note saying either it was unwanted/not ordered, damaged, or defective.
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