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Features
Offers lots of programs and utilities with no real guidance on which to choose and why.
Seemed like a review site, often advising against using a product they provided
Free music player is actually a Winamp "skin"
Unlimited results per search
No spyware, adware, popups, or other advertising
Antivirus protection and privacy protection
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Selection
Subscription access to a growing collection of P2P file-sharing networks
Over 80 million songs and videos online
Offers hundreds of millions of files overall
Still, had some trouble finding some tracks
Multiple program options with little guidance on how to select the best one for your uses
Definitely found some corrupted files
Use a screener/filter to prevent you from downloading such files
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Price
Lifetime: $39.95
2 Years: $24.95
1 Year: $19.95
DVD Downloads: Add $9.95
DVD Backups: Add $9.95
Payment Types: Credit Card, Electronic Check (US residents only)
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Technical Support / Customer Service
Email support (promises to get back to you within 48 hours)
Knowledgeable, friendly, helpful, but SLOW
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Tutorials
Unclear download and install process
An abundance of instructions and tutorials that are, unfortunately, vague and unclear
Then, some user-guides are catered to a specific product you might not be using
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System Compatibility
Windows 95/98/ME/2000/XP, Mac OS X, Linux |
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Download Speed
Experienced delays while waiting in queue for others downloading the same tracks to finish
Once downloading, however, it was competitively fast
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Refund/Cancellation Policy
None - their 100% Satisfaction Guarantee is a lark: cancel at any time with no future obligation and get to keep the software, but no refunds issued |
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