MP3 Download HQ is a professional looking site offering powerful P2P tools and resources for downloading movies, music, and software. They offer a nice variety of programs and tools to choose from. Although their FAQs are a little weak, their friendly tech support more than makes up for it.
Features
Free MP3 player, movie player, and CD burner
Various P2P download products for optimum play on Windows Media Player
Selection
Unlimited access to a gigantic P2P file-sharing network
MP3/WMA/WAV/QuickTime
Over 90 million users
Over 120 million music files
Total number of shared files is 180 million
Strangely enough, still hard to find some of the less popular tracks
Some files were corrupted but a screening utility identified them before downloading
Price
Lifetime: $37.95
2 Years: $23.76 ($0.99/month)
1 Year: $17.88
DVD Downloads: Add $14.97
Credit cards only
Technical Support / Customer Service
Had issues accessing certain parts of the site
Friendly staff was quick to respond
Still, site needs improved navigability
Tutorials
Less content rich than the competition
Search and Help functions can be particularly confusing
Thank goodness their support is decent because their FAQs are weak
System Compatibility Windows (95, 98, ME, NT, 2000, XP), Mac (OS X and Classic), and Linux compatible
Download Speed Once downloading, speeds are great (averaging 128 Kbps), but there are delays while waiting in queue for others to finish downloading the same track(s)
Searching for different sources usually solves that problem
Refund/Cancellation Policy
Misleading 100% satisfaction guarantee
Refund for 7 days after $9.95 deducted for "processing and handling"
Allow 10-15 days to process
